1. Overview
    Thank you for choosing our advertising service. We are committed to providing high-quality services to meet customer needs. To ensure that you are satisfied with our services, we have formulated the following return and refund policy.
  2. Refund Eligibility
    Service does not meet expectations: If your experience during the implementation of the service does not meet your expectations, please contact us in time. We will review it after receiving your feedback.
    Service failure or error: If you find that there is a technical failure or information error in the service we provide, we will fix it for you free of charge.
  3. Refund application process
    Application time: Customers should submit a refund application within 7 days after the start of the service.
    Submit application: Please contact our support team via email or customer service system, explain the reason for the refund and attach relevant order information.
    Review time: After the refund application is submitted, we will review the application within 3 working days and inform you of the review results.
  4. Refund Policy
    Full refund: If your refund application meets the refund qualifications, we will provide you with a full refund.
    Partial refund: For partially completed services (such as a partial cycle of advertising), the refund amount will be calculated in proportion to the services provided.
    No refund: No refund will be given in the following cases:
    The service has been successfully delivered and you have given satisfaction confirmation.
    The service failed to proceed normally due to incorrect or inaccurate information provided by you.
  5. Other terms
    Service changes: If you need to change or cancel the service, please contact us before the service starts.
    Legal statement: This refund policy complies with relevant laws and regulations. In case of disputes, local laws will prevail.
  6. Contact us
    If you have any questions about our return and refund policy, please feel free to contact our customer support team.

Email: info@adpckstar.com